Refund & Cancellation Policy

🇮🇳 Governed by Indian law🔒 DPDP Act 2023🔞 18+ only

This policy explains how to cancel a WayWake subscription, how refunds work, and how your subscription is delivered.

⚡ Instant activation (digital service). WayWake is a digital subscription service. There is no physical shipping. On successful payment, your paid features are activated immediately online in your account.

1. Cancelling

Cancel any time from Settings → Subscription or by emailing support@waywake.in. Your subscription stays active until the end of the current billing period, then does not renew.

2. When a refund applies

Duplicate / failed charges — if you were charged twice or money was deducted for a failed payment, we refund the extra amount.
Wrong or unauthorised charge — we investigate and refund if the charge was not valid.
Service not delivered — if a paid feature was not activated due to a fault on our side, you may request a refund for it.

3. When it usually does not apply

The one-time ₹1 verification fee is non-refundable.
Subscription periods already used are generally non-refundable, except where required by law.
Free rewards, promotional coins and wallet bonuses are not purchases and are not refundable as cash.

We will not refuse a valid refund for a service that was defective, deficient or not delivered.

4. How to request

Email support@waywake.in from your registered email/number with your payment ID and a short description. We acknowledge requests within 48 hours and aim to resolve within one month (Consumer Protection (E-Commerce) Rules, 2020).

5. Timelines

Approved refunds go to your original payment method via Razorpay and typically arrive within 5–7 business days. For failed transactions, banks usually auto-reverse the amount within a few business days.

6. Cancellation charges

We do not levy cancellation charges unless we ourselves bear a similar charge; any such charge is shown before you confirm.

7. Google Play purchases

All payments made through Google Play Billing are subject to Google’s official Google Play Refund Policy. You may request a refund directly through Google Play, or via our support email support@waywake.in. To cancel a Play subscription: Google Play Store → Profile icon → Payments & subscriptions → Subscriptions.

YGT Technovations Private Limited · CIN U62091TN2026PTC191907
2019, Ramanathapuram Rd St, Padavedu, Kesavapuram, Polur, Tiruvannamalai – 606905, Tamil Nadu
Support: support@waywake.in · Grievance: sivasankar571126@gmail.com · Company: info.ygttechnovations@gmail.com